AbusePipe Abuse Desk Management Software 3.0
Abuse Desk Management Software, Abuse Queue Management Software
Abuse Desk Management Software, Abuse Queue Management Software. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action.
Software Specs
Publisher:............ DataMystic
License:............... Freeware
Expire: ................ 30
File size:.............. 431 KB
Downloads:.........
Release date:...... 09 Sep 2011
Last update:........ 28 Sep 2011
Language:............ English, Chinese, ChineseTraditional, Russian
Publisher review for AbusePipe Abuse Desk Management Software 3.0:
Review by: DataMystic
Abuse Desk Management Software, Abuse Queue Management Software. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. AbusePipe is the ONLY system that deals with abuse COMPLAINTS, and helps ISPs in their fight against SPAM from within their own networks. Use with KANA and other incoming mail solutions.
Advantages-
* Far quicker response time to abuse emails (From 3 weeks down to 1 day or 1 hour depending on reporting period chosen)
* Far less chance of your ISP being black-banned by other ISPs for failure to act against SPAMers
* Less technical staff required to investigate abuse. Technical staff can return to their normal job functions rather than spending the majority of it reacting to email abuse
* SPAMmers will find your ISP less of a 'soft target', and hence they will target other ISPs
* Move abuse follow-up to a front-of-house activity, with a simple report forwarded to call centre staff for customer follow-up on a daily basis
* Unique data warehouse allows for abuse emails to be analysed via customized reports or via Reporting tools such as Brio and Business Objects.
Requirements:
Any web browser - this is a managed service
Operating system:
Unix,Win2000,Win7 x32,Win7 x64,Win98,WinOther,WinServer,WinVista,WinVista x64,WinXP,Other
Release notes:
New Release
Whats new in version 3.0:
Now available as a managed service
AbusePipe Abuse Desk Management Software screenshots:
AbusePipe Abuse Desk Management Software download tags:
abuse desk management abuse-queue management tools abuse mail handling help desk tracking system help desk email tracking queue management
Copyright information:
Based on 28 ratings. 28 user reviews.